Gold Physical Delivery And Pickup Trading Services

If you want to risk holding your gold at home

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Preamble

Please keep in mind that Vaultoro was primarily set up as a way for people to easily buy, trade and sell allocated gold bullion secured in their name as their legal property within a top-tier professional vaulting facility.

We naturally offer physical delivery because it is your gold and you should be able to do what you want with it, but you might prefer to sell your vaulted gold on the Vaultoro market, withdraw the funds as Bitcoin and buy physical gold that you can hold in your hands from a local gold retailer. 

To organise physical pickup or delivery of your gold requires a significant amount of manual management, this is reflected in a higher fee.

PHYSICAL GOLD PICK UP

TERMS OF GOLD PHYSICAL PICKUP

Physical Collection can only take place at the Brink’s Zurich Airport Depot facilities.

  • Minimum quantity: 1 kg. (Only 1 kg Gold bars available for collection, so quantities must always be full kilograms)
  • Previous requirements: Customer must have KYC on vaultoro.com and should be able to provide as much information as required by Vaultoro. Including but not limited to: valid phone number, contact details, personal information, recent proof of address, ID selfie.
  • Customer must consent to a copy of their ID being sent to Brink’s.
  • Collection must be in person by the registered Vaultoro user. No partners, relatives or powers of attorney can collect physical Gold in the user’s name. 
  • An original valid passport must be presented at the time of collection, and it needs to match the one on file for the customer.
  • The date and time of the appointment will be communicated not later than three working days in advance.
  • Customer is responsible for their own means of transportation. They should be able to identify themselves in person at the Brink’s facilities, with the same ID or Passport they used on verification.
  • Customer must acknowledge the receipt in writing.
  • Return in full or in part of the Gold is NOT possible. Under no circumstances, we can accept any physical Gold deposits. This is to stop any counterfeit gold entering the Vaultoro system.
  • The collection fee is: 2% of the current gold price (value) at 1 pm CET on the previous working day before the collection takes place.
  • Price and fee will be deducted from the Gold user’s balance on vaultoro.com. The collection is only possible after the full amount, including the fees, is deducted from the user’s balance on vaultoro.com
  • The user is responsible for any and all taxes and duties applicable to their country of origin.
Lets Get Started

PHYSICAL GOLD DELIVERY

TERMS OF PHYSICAL Delivery
  • Minimum quantity: 100 grams
  • Available quantities: always multiples of 100 grams.
  • Previous requirements: Customer must have KYC documents on vaultoro.com and should be able to provide as much information as required by Vaultoro. Including but not limited to: valid phone number, contact details, personal information, recent proof of address, ID selfie.
  • Delivery must be consigned to the registered Vaultoro user. No partners, relatives or powers of attorney can be the recipient of physical Gold in the user’s name.
  • Vaultoro only delivers using insured couriers; your package must be signed for on arrival.
  •  Delivery must be consigned to a physical person and cannot be a trust, pension or retirement account.
  • Once received, return of the gold in full or in part is NOT possible. Under no circumstances, we can accept any physical Gold deposits.
  • Price and fee will be deducted from the Gold user’s balance on vaultoro.com on a date chosen by the user. The date can be no earlier than 2 working days from the day of first inquiry. A user needs a sufficient amount of Bitcoin, Gold or DASH on account to pay all withdrawal fees. Delivery is only possible after the full amount, including the fees, is deducted from the user’s balance on vaultoro.com
  • Shipping of gold is only available to the same ,previously verified, address on the user’s account. 
  • Vaultoro can restrict the number of bars that can be shipped at any one time. If a user orders multiple bars, these might be sent in multiple parcels with multiple tracking codes.
  • Delivery dates are simply estimates and Vaultoro is not responsible for the courier company or custom delays.
  • Once a parcel has been dispatched parcel tracking codes will be made available with private communication to the user.
  • Once submitted, users cannot cancel your withdrawal request.
  • If delivery fails after a reasonable effort by the courier company, the parcel will be returned to Vaultoro. Users holdings will be credited to the account but delivery fees will not be refunded. 
  • Vaultoro will conduct stringent anti-money laundering identity checks for any user intending to withdraw more than 4 bars within an 180-day period.
  • Delivery is not possible if: the customer’s country of residence is on the EU list of sanctioned countries (Iran, Syria, North Korea, etc) or the customer is on the European list of financially sanctioned persons.
  • The user is responsible for any and all taxes and duties applicable to their country of origin.
Delivery costs and available countries
Country Delivery costs per 100 gram bar in EUR Delivery costs per 1 kilo bar
Germany, Switzerland 150,00 € 1.9% of current gold price (value)
Belgium, Luxemburg, Netherlands, Czech Republic 160,00 € 2.2% of current gold price (value)
Poland, Croatia, Slovakia, Slovenia, Denmark, France, United Kingdom, Monaco, Austria, Sweden, Finland 170,00 € 2.3% of current gold price (value)
Bulgaria, Estonia, Lithuania, Latvia, Rumania, Hungary 180,00 € 2.4% of current gold price (value)
Greece, Ireland, Italy, Portugal, Spain 190,00 € 2.5% of current gold price (value)
Malta, Norway, Republic Cyprus 200,00 € 2.5% of current gold price (value)
Asia, USA, Central and South America, Other countries in Europe (non-EU) 200,00 € 2.5% of current gold price (value)
Australia, South Africa 200,00 € 2.3% of current gold price (value)
Lets Get Started
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